Don't come here as much as before, despite the food and coffee still being quite good (maybe not as good as before, I know I'm not the only person who feels this way). The atmosphere is conflicting at best as you'll probably end up finding nowhere to sit either because it's packed or because all of the tables are too dirty to consume food and drink in - frequently it is the case when a member of staff is cleaning, they'll miss a lot of glaringly obvious things like dirty plates and cups. This even happens when the cafe is relatively quiet. Another thing that baffles me is how shockingly slow the service is, in some cases there could be five Niles Crane-level of coffee orders made that would be delivered quicker than something as simple as an espresso. Some of the staff have been decent and will do the job, but since Covid that has been almost gone.
Hi Aisling, quite a few points you’ve made. Hope we can talk about them. We’ve been roasting our own coffee since March 2020 and truly believe it’s better than ever right now. The attention to detail we give to cleaning tables can and will be improved. Service can be slow when it’s busy but to ensure consistency we always make coffee orders on a first come first serve basis. I hope you can see our side as I think you do giving us the fair 3 stars. Kind regards, Tristan